Privacy Policy
Privacy Policy
Ked’s Ice Cream
https://www.kedsicecream.com
Last updated: 13/02/2026
Ked’s Ice Cream (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage information when you use our website, place orders, submit forms, or subscribe to communications.
Information We Collect
We collect information when you:
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Register on our site
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Place an order
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Submit a contact or location inquiry form
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Subscribe to our newsletter
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Request catering or event information
You may be asked to provide:
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Name
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Email address
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Mailing address
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Phone number
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Inquiry subject
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Message content
You may visit our website anonymously.
How We Use Your Information
Information collected from you may be used to:
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Improve our website
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Improve customer service
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Process transactions
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Respond to inquiries
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Manage catering and event requests
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Administer promotions or surveys
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Send periodic emails
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Send SMS notifications (if consent is provided)
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Provide newsletters or marketing updates
Your information will not be sold, exchanged, transferred, or given to another company without your consent, except when necessary to deliver requested services.
CRM and Inquiry Management
Information submitted through contact forms or location pages may be stored securely in our customer relationship management (CRM) system to help us manage customer communication and service requests efficiently.
SMS Communication Consent
If you consent to receive SMS communications from Ked’s Ice Cream:
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Message frequency varies
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Message and data rates may apply
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You may opt out anytime by replying STOP
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You may request assistance by replying HELP
SMS consent is not shared with third parties for marketing purposes.
Order Processing Information
The email address provided during ordering will only be used to send:
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Order confirmations
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Updates related to your purchase
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Customer support communications
How We Protect Your Information
We implement security measures to maintain the safety of your personal information.
We use:
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Secure servers
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SSL encryption
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Secure payment gateways
Sensitive financial information such as credit card details is transmitted securely through payment processors and is not stored on our servers.
Cookies
Yes, we use cookies.
Cookies help us:
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Remember shopping cart items
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Improve website performance
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Enhance user experience
You may disable cookies through your browser settings if you prefer.
Information Sharing
We do not sell, trade, or transfer personally identifiable information to outside parties.
This excludes trusted third-party partners who assist us in:
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Operating our website
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Processing payments
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Managing CRM communications
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Sending emails or SMS notifications
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Hosting services
These parties must keep your information confidential.
We may disclose information when required by law or to protect rights, property, or safety.
Non-personally identifiable visitor information may be used for analytics or marketing.
Children’s Online Privacy Protection Act (COPPA)
We comply with COPPA requirements.
We do not knowingly collect information from anyone under 13 years of age. Our services are intended for users aged 13 and older.
Your Consent
By using our website, you consent to this Privacy Policy.
Changes to This Policy
If we update this Privacy Policy, changes will be posted on this page.
Contact Information
If you have questions regarding this Privacy Policy, contact us at:
Ked’s Ice Cream
Phone: (972) 673-0285